Ordering & Delivery FAQ
Questions about ebooks, print books, preorders, or shipping? Here’s what to expect when ordering from Briarbook Lane.
Questions about ebooks, print books, preorders, or shipping? Here’s what to expect when ordering from Briarbook Lane.
After checkout, you’ll receive a purchase confirmation from Payhip.
If your order includes an ebook, you’ll receive a separate email from BookFunnel with your download link and easy device instructions. Print books and journals are printed especially for your order and fulfilled through trusted production partners, so shipping may take a little longer than large retailers.
If your order contains multiple item types (such as ebooks, print books, or merchandise), they may arrive separately.
Depending on your order, you may receive:
This is completely normal and helps ensure you receive the right information for each part of your order.
If you run into any issues or have questions, I’m happy to help. You can reply directly to your order email, contact me at admin@briarbooklane.com, or use the contact form on the shop or website.
For ebook delivery help, BookFunnel also offers excellent device support directly from your download page.
Ebooks are delivered through BookFunnel, making it easy to read on Kindle, Kobo, Nook, phones, tablets, or computers. After purchase, you’ll receive a separate email from BookFunnel with your personal download link and simple instructions for sending the book to your preferred device.
Yes! BookFunnel helps deliver ebooks to Kindle, Kobo, Nook, phones, tablets, and computers with guided setup instructions.
BookFunnel emails usually arrive within a few minutes. If you don’t see yours, check your spam folder or Promotions/Other tabs.
Still missing? BookFunnel offers excellent device support directly from the download page, or you’re always welcome to reply to your purchase email for help.
As each new Tales of Tessagonia ebook is released, it will automatically be added to your bundle. You'll receive a new email from BookFunnel with your download link—there's nothing else you need to purchase.
The bundle includes every Tales of Tessagonia ebook through the completion of Volume Two. The bundle page always lists current and upcoming titles with their expected release dates.
Yes! You'll receive both the individual novella releases and the completed Tales of Tessagonia: Volume Two ebook when it's published.
Contact me before the next release so I can make sure future BookFunnel deliveries are sent to the correct address.
Print books and journals are printed especially for your order and fulfilled through trusted print partners. Because each item is made to order, production and shipping may take a little longer than large online retailers.
Orders are fulfilled as efficiently as possible, and shipping updates will be sent once your order is in transit. Depending on your location and order type, items may be printed and shipped through different fulfillment partners.
Briarbook Lane books are printed and shipped through trusted fulfillment partners.
Using print-on-demand partners allows Briarbook Lane to offer books worldwide without maintaining large warehouse inventory.
Shipping updates and tracking information, when available, are sent by the fulfillment partner handling your order.
Some Briarbook Lane items are fulfilled through different production partners. If your order includes ebooks, print books, journals, or merchandise, they may arrive separately and on different timelines.
Yes! For our standard-size poetry books, Bookvault utilizes a global network of partner facilities located in the US, Canada, the UK, and Australia. When you place an international order, the system automatically routes your book to the print facility closest to your delivery address to ensure the fastest delivery and lowest shipping costs possible.
Please note: Our specialized mini chapbooks and premium journals use custom dimensions and heavy paper stocks that are exclusively printed at Bookvault's UK facility, so those specific items will always ship from the UK regardless of your location.
Print books ordered through the Briarbook Lane shop are printed and shipped directly through trusted fulfillment partners, so they are not signed at this time.
If you’d like a signed copy, you can often find me at local events and markets. Visit the Briarbook Lane Events page to see upcoming appearances.
Preorders allow you to reserve an upcoming Briarbook Lane release before publication day. Payment is collected at checkout, and your order will be delivered once the preorder item is ready.
Ebook preorders are delivered through BookFunnel and are typically sent about one week before the official release date, so you can begin reading early. You’ll receive a separate email from BookFunnel with your download link.
Preorder print books are sent to production closer to the release date so they can be prepared for shipping as efficiently as possible. Because books are printed especially for your order, delivery timing may vary depending on printing and shipping schedules.
If your order includes both currently available items and a preorder, the entire order will be held until the preorder item is ready. Because shipping is paid in a single transaction, orders are not split into multiple shipments.
Purchasing directly from Briarbook Lane is one of the most meaningful ways to support my stories and indie publishing. Your support helps bring new books, poetry, and quiet magic into the world. Thank you for being here.